Acceptable Use Policy
These rules govern every call placed through Agentic Gunda. They are not guidelines — they are enforced automatically and by review. Violating them can pause your campaigns and suspend your account, without prior notice. By using the platform, you agree to keep every call consent-first, honest, and lawful.
What you may never do
Each of the following is prohibited on Agentic Gunda. This list is not exhaustive; anything abusive, deceptive, or unlawful is prohibited even if not named here.
Harassment
Repeated, unwanted, or abusive contact intended to distress, annoy, or wear down a recipient.
Threats or intimidation
Any call that threatens harm, legal peril, or coercion, or that implies consequences to pressure a recipient.
Fraud or scams
Deceptive calls that misrepresent identity, offers, or outcomes in order to extract money, data, or action.
Impersonation of people or institutions
Posing as a government agency, bank, employer, individual, or any organization you are not authorized to represent.
Political persuasion without required consent and legal review
Campaign, advocacy, or electioneering calls unless you have documented consent and cleared applicable law with our review.
Emergency-service interference
Calling, tying up, or spoofing emergency lines, hospitals, or public-safety numbers in any way.
Robocalling without consent
Placing automated calls to recipients who have not given documented, verifiable consent to be contacted.
Calling purchased or scraped lists
Using bought, rented, harvested, or otherwise non-consented contact lists as a source of call targets.
Collecting highly sensitive credentials
Soliciting passwords, one-time passcodes, full card numbers, Social Security numbers, or similar secrets on a call.
Discriminatory targeting
Selecting, excluding, or treating recipients based on protected characteristics such as race, religion, or disability.
Calls involving illegal products or services
Promoting, selling, or facilitating anything unlawful in the recipient's or your own jurisdiction.
Circumventing opt-outs or do-not-call requests
Re-contacting a recipient who has opted out, or evading do-not-call, suppression, or frequency controls.
How violations are caught and stopped
Compliance is built into the platform, not bolted on. Enforcement happens in the data path — an abusive campaign is stopped before it becomes a pattern of calls.
Automated abuse monitoring
Signals from call outcomes, opt-out rates, complaints, and content are continuously monitored for policy violations.
Campaign auto-pause
When risk thresholds are crossed, active campaigns are paused automatically before further calls are placed.
Human review
Our team reviews flagged accounts and campaigns, including audit logs, disclosures, and consent records.
Suspension
Confirmed violations lead to feature restrictions, campaign termination, or full account suspension without notice.
Last updated: July 10, 2026
This policy works together with our broader safety model, which explains how consent, disclosure, quiet hours, and opt-outs are enforced on every call.
Back to the safety model