Everything you need to run voice responsibly
Agentic Gunda covers the full lifecycle of a lawful voice program — configuring agents, reaching consented contacts, and proving every call stayed within the rules. The guardrails are built in, not bolted on.
Voice that listens and behaves
Natural, disclosed calls with clear controls for when a human should take over.
AI voice conversations
Realtime, low-latency speech that feels like a normal phone call. The agent handles interruptions, pauses, and back-and-forth without talking over the recipient. Every call opens by disclosing that it is an automated AI assistant.
Agent configuration
Define each agent's persona, objective, and the exact disclosures it must read aloud. Ground answers in approved knowledge so it never invents facts. A safety review runs before an agent can go live.
Human escalation
When a call needs a person — a complaint, a sensitive request, or an explicit ask — the agent hands off cleanly. Configure escalation triggers per agent and route to your team. No caller is ever trapped with the bot.
Opt-out handling
Recognized opt-out phrases end the call immediately and permanently suppress the number. Suppression lives in the data path, so no future campaign can reach it. Every opt-out is logged for your records.
The right people, only with permission
Every contact carries its consent record, and every send respects quiet hours and frequency caps.
Contact management
Store contacts with E.164-normalized numbers, consent status, tags, and segments. Build targeted lists from attributes without exporting raw data. Do-not-call entries are honored everywhere automatically.
Consent management
Track consent status, source, captured evidence, and expiry for every contact. Production calls require documented consent before they can be placed. Expired or missing consent blocks the call at preflight.
Call scheduling
Schedule calls for the right moment in each recipient's timezone. Quiet hours and frequency caps are enforced automatically, so nothing goes out too early, too late, or too often.
Call campaigns
Run consented outreach across a segment with concurrency, retry, and pacing controls. Each call still passes the same compliance preflight individually. Pause or stop a campaign at any time.
Full visibility, wired into your stack
Speaker-labeled transcripts, disclosed recordings, outcome analytics, and a signed API for everything else.
Transcripts
Every call is transcribed with speaker labels for the agent and the recipient. Sensitive values like card numbers and codes are redacted automatically. Review outcomes without listening to full recordings.
Call recordings
Recordings are captured only when disclosed and permitted, then served through short-lived signed URLs. Access is scoped to your workspace, and retention follows the policy you configure.
Analytics
Track answer, completion, opt-out, and objective-completion rates across agents and campaigns. Spot deliverability and quality issues early. Export any view to CSV for your own reporting.
Webhooks & API access
Subscribe to signed webhooks for every call and consent event, verified with a shared secret. Manage agents, contacts, and calls through a versioned REST API. Build Agentic Gunda into your existing workflows.
See it on your own use case
Configure an agent and start in test mode — no real calls until you are ready. Consent, quiet hours, and opt-outs are enforced from the first call.
Create your voice agent